Returns & Exchanges
At Growth Express, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship the Package
Drop off your package at any authorized carrier location; please ensure the tracking number is scanned to initiate the monitoring of your return.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing